When a storm tears through Hampton and shingles start peeling off the roofline, you need a crew that picks up the phone and shows up — not a call center that puts you on hold.
Roof Repair Smedway didn't start as a franchise looking for a market to plant a sign in. Our crews trained on real tear-offs, real ridge vents, and real attic inspections in Hampton, SC before we ever put a truck on the road under this name.
Ask any Roof Repair Smedway crew lead for a copy of our license and certificate of insurance and they'll hand it over before you even finish the sentence — that's standard practice here, not a special favor.
Roofing is a trade where shortcuts hide for a year or two and then fail at the worst possible moment, usually during the next hard rain. We build every Roofing job — big or small — the same way, whether it's a single shingle repair or a full tear-off.
Verified licensing across Hampton, SC with documentation available on request.
Storm damage doesn't check a calendar, so neither does our on-call rotation.
No surprise charges once the crew is already on your roof.
Faster arrival times because the truck was already nearby.
Most roof failures don't happen overnight — they build quietly for months before a homeowner notices the ceiling stain that finally forces the issue.
Asphalt shingles shed protective granules as they age, and a gutter full of grit usually means the surface layer is wearing thin.
Once a shingle starts warping, it's no longer sealing properly against wind-driven rain.
Climb into the attic on a sunny day — if you see pinpricks of daylight, water can get through the same gaps.
Ceiling stains tend to grow slowly, which is exactly why they're often ignored until the damage spreads.
Energy bills that creep upward without an obvious reason are worth checking against your roof's condition.
A visible bare patch after a windstorm means the roof's weather barrier has a direct gap that needs covering immediately.
Whether it's a single emergency tarp or a full system replacement, each service below is handled by technicians who specialize in that exact scope of work.
Emergency dispatch covers downed limbs through the roof deck, storm-torn flashing, and wind-lifted shingle sections that need immediate coverage.
Every residential estimate walks the homeowner through material options, from standard architectural shingles to impact-rated upgrades.
We schedule commercial jobs around business hours whenever possible, minimizing disruption to tenants, staff, or foot traffic.
Replacement jobs include a detailed material walkthrough so you're choosing a system that fits your climate exposure and budget, not just whatever's on the truck.
Scheduled maintenance visits catch loose flashing and clogged valleys before the next storm turns them into an emergency call.
Specialized repairs cover ice-dam prevention, dormer flashing, and low-slope transitions that standard shingle crews sometimes overlook.
Calls placed after hours still reach an on-call line for anything urgent.
A technician walks the roof, checks the attic side when accessible, and documents the damage with photos.
Financing and insurance-claim assistance are discussed at this stage if applicable.
A final walkthrough confirms the repair or install meets the agreed scope before the invoice is closed out.
Response windows are communicated upfront, not left as a vague "sometime this week."
Every job gets a written estimate before a single nail is pulled, so there's no surprise number waiting at the end.
Our installers train on manufacturer specifications for shingles, underlayment, and flashing systems, not just general carpentry.
We'd rather send a crew back for a five-minute fix than leave a customer unsure whether the job was done correctly.
Our estimates are itemized in a format most carriers recognize, which speeds up claim approval.
Our technicians explain the reasoning behind every recommendation so you're deciding with full information, not a sales script.
A verbal promise doesn't hold up when you need it — that's why our guarantee is documented, dated, and handed to you at project close.
We also guarantee the estimate itself: barring a scope change you approve in writing, the number on your written quote is the number on your final invoice.
We keep multiple crews staged across Hampton, SC so that a storm hitting one part of the region doesn't leave the rest of Hampton waiting.
Dispatch routes are planned around Hampton's actual neighborhoods and access roads, not a generic radius drawn on a map, which is part of why our arrival estimates tend to hold up.
"We had a slow leak we couldn't find for months. Their tech found a cracked pipe boot in twenty minutes and fixed it the same visit. Wish we'd called sooner."
— Hampton Homeowner
"Insurance adjuster actually complimented how detailed our documentation was. Made the claim process a lot less painful than I expected."
— Hampton Homeowner
"Called at 6am after a bad hailstorm and someone actually picked up. Crew was out by afternoon with a tarp."
— Hampton Homeowner
"Crew showed up on time, walked me through the attic issues with photos, and didn't try to upsell anything."
— Hampton Homeowner
"Chimney cricket repair stopped a leak that had been staining our ceiling for months. Simple fix once someone who knew what they were doing looked at it."
— Hampton Homeowner
Get a straight answer and a written quote before any work starts.
☎ Get Your Free Estimate: +1-855-469-0306